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 JOB TARGET

Creative and energetic Fashion Merchandising graduate seeking opportunity where I can further develop my merchandising skills and expand my knowledge in the field.

SKILLS

• Recognized and responded to customer needs in a timely and efficient manner while considering customer perspectives

• Designed and executed promotions in store and externally

• Managed social media sites and assisted in blog posting and editing.

• Developed and improved customer relationships by ensuring customer satisfaction and identifying areas of improvement

• Assisted in development of training manuals and training processes for new employees

• Managed inventory level and products to make sure customer and salon needs are met

• Accountable for money management verifying register balanced at open and closing of daily operations

• Balanced serving and managerial responsibilities in an efficient and professional manner

• Managed and trained new and existing colleagues in providing customer service skills necessary to ensure client satisfaction

• Managed relationships of colleagues and customers to create a positive work environment

• Improved efficiencies and encouraged teamwork among employees to maintain positive attitudes with colleagues and clients

• Responsible for leading customer service support responding to needs related to online product and services

• Managed vendor relationships to assure customer needs were being met appropriately and efficiently

• Directed and coordinated program by delegating responsibilities

• Styled and measured clients to ensure satisfaction

                                                                                                   

WORK EXPERIENCE

Tres Jolie Solace Salon and Spa – Thiensville, WI        04/2012 - present

      Lead Guest & Merchandise Coordinator                                                                       

J.Hilburn                                                              03/2016 - present

    Personal Stylist

Zaffiro’s Pizzeria and Bar – Mequon, WI                  10/2009 - 02/2012

    Server/Host/Bartender

Everything2go – Milwaukee, WI                             08/2007 - 11/2011

   Customer Service/Sales

Mequon-Thiensville Rec Department – Mequon, WI     6/2006 - 8/2010 (seasonal)

   T-Ball Program Director

River Club of Mequon – Mequon,WI                       05/2008 - 09/2009

    Head Beverage Cart/Server/Host/Front of House

 

EDUCATION

MOUNT MARY UNIVERSITY, expected graduation Fall 2016

Bachelors of Arts,    

Major: Fashion Merchandising Management 

Minor: Business Administration

PROFICIENCIES

Working knowledge of Microsoft Office applications, including Microsoft Power Point, Microsoft Word, Microsoft Excel

Developed and refined team building and communication skills beginning with sports teams in high school, mission trips through church, intramural and club sports in college

Mount Mary Fashion Show- IGNITE - May 2015

Helped produce student run fashion show. Executed and developed materials to help show run smoothly. Styled and accessorized models looks for final presentation.

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